Customer Testimonials

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DealerRater Jun 23, 2026

They chose the vehicle for me. Never told me the amount I was approved for

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DealerRater Aug 2, 2025

10:30 appointment to rotate/balance 4 tires. 11:15 and my car is on the lift, tires removed, no progress from there. Cost quoted at $88.00 for the complete service. Rotate/Balance is a 45 minute job at best. Add 15 minutes for surprises, & the dealer is still not even close to finished. This dealer service level & price point is abysmal. This is not a dealership I would ever recommend.

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DealerRater Jun 26, 2025

I’m seriously concerned about my recent service experience at Modern Nissan of Winston-Salem. Our 2020 Nissan Rogue broke down and was towed in on 6/17/25. Frank Calderon quoted $712.95 to replace a mass airflow sensor, with an inflated part price of $377—significantly higher than Nissan’s official MSRP of $326 (which was on sale for $225). When I questioned this, Frank adjusted the total quote to $637.80, but still tried charging a diagnostic fee he initially said would be waived. Only after I requested did he remove this fee, bringing the final total down to $557.53—saving $155 just by questioning the charges. This isn’t a ... Read More

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DealerRater Jun 9, 2025

I recently had an extremely disappointing experience with Modern Nissan of Winston-Salem’s service department. My truck was in their care for one week and one day, supposedly waiting on parts. I was assured multiple times that my vehicle was “next in line” for repairs. However, on the day I picked it up, I was shocked to learn that not a single thing had been done to it. To make matters worse, I was able to take my truck to a highly reputable repair shop that completed the work in just one day—at half the price Modern Nissan quoted ... Read More

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DealerRater Dec 3, 2024

Very Professional Service with Salesman Jimmy Ballew. I did not feel pressured on a sale. I feel comfortable with my purchase and very confidant that I’ve made the right choice.

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DealerRater Oct 31, 2024

Great customer service! No complaints. Really enjoyed the experience and new car! Jimmy Ballew was Awesome!

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DealerRater Oct 31, 2024

Bellevue is one of the best salesman I have ever worked with and I have been buying cars for 40 years. Heis a10 out of 10.

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DealerRater Oct 24, 2024

Hands down the best experience I’ve ever had purchasing a vehicle! Thank you Jimmy Ballew and all the sales team for making this purchase seamless. The dealership is very clean and the staff was extremely nice. I never once felt pressured into buying anything and I respect that. I highly recommend Modern Nissan of Winston Salem to anyone looking for a new or used car.

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DealerRater Oct 21, 2024

We came in and bought a brand new rogue , the salesman Adrian was great. Very knowledgeable, if you decide or think about buy a new car, you should go through this dealer

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DealerRater Oct 19, 2024

If you’re looking for a new car or looking for your first car come to Modern Nissan of Winston!!! The whole team was amazing but I have to give a special thanks to Ballew for helping me with my 2023 Nissan Kicks. Great service, great team, and wonderful people! Thanks again to everyone!!

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DealerRater Oct 15, 2024

It was a great experience. Very knowledgeable and very kind. They know what there doing.

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DealerRater Jul 9, 2024

I have a 2022 Nissan Rogue and my husband was driving it when the drive shaft broke. Had it towed in. Still under warranty but Frank Calderon said that due to the fact that the tire tread had a variance it would not be covered and that besides the drive shaft and transfer case the rear coupler may also have sustained damage. We have driven AWD/4WD cars for 30 years. Never had a drive shaft to break. Why pay for a warranty if Nissan won't stand by it. I'm a woman but I'm not that stupid. Who in ... Read More

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DealerRater May 14, 2024

I found a vehicle I wanted, got all my information to them, ran the numbers, had several hard pulls on my credit, got a price I wanted and agreed to it over the phone, and made arrangements to come there tomorrow to sign everything (I’m an hour away). An hour later, I get a text message that they just sold the vehicle. I’ll never go to this Modern or any other Modern dealership because that entire exchange was both extremely shady and unprofessional. They’re untrustworthy.

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DealerRater Mar 22, 2024

The service we received during the purchase of a Nissan wasn't pleasant, kinda sceptical of purchasing there again

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DealerRater Feb 15, 2024

Miguel was exceptionally nice. A true professional. Highly recommend him for customer loyalty award. All of the staff that I came into contact with were very helpful and made my experience very pleasant.

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DealerRater Dec 22, 2023

I made an appointment to bring my 2020 Pathfinder in for service. Got there a few minutes early and waited for 15 minutes before anyone even came up to me. My power window needed a new motor. I had the Plaintnum extended warranty. I was told that there would be a $150 fee to find the problem. I ask about my warranty and the adviser said he did not know if that was covered. I ask what does it cover and he could not answer that. I had to leave it there to be checked. I was called back after I contacted my ... Read More

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DealerRater Aug 14, 2023

As of right now I’d never buy a Nissan from Modern until they honor their warranties. As if Certified Preowned Warranty means nothing they’ll fight tooth and nail to avoid covering my vehicle. I would have been better buying from an individual and taking my chances on vehicle longevity, this warranty is no different. A Service Bulletin covers my Titans engine and getting help is extremely difficult. Anyone can sell you a vehicle but can they retain that customer for future purchases? Not right now with this customers…buyer beware!

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DealerRater Jun 2, 2023

I Don't know much about the sales department, and its too soon to say so about service, but the warehouse Parts department has Poor Communication and attentiveness to the customer and their needs.

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DealerRater May 23, 2023

Do not come in here for service! They’re super the worst costumer service ever!

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DealerRater Sep 24, 2022

Unscrupulous with very questionable business practices. I test drove a vehicle here and agreed to purchase. They told me the open recall would not be a problem. I drove back with family the following day and was again reassured there was no issue. Once I signed the purchase agreement the salesmen put it in envelope behind desk and said “ I can’t sell you this car “. I’m not sure what kind of scam they were running but very upset about the amount of my weekend time that was wasted. The manager then lied to the police and said the ... Read More

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DealerRater Sep 17, 2022

I Bought a new 2022 Nissan Pathfinder from modern Nissan of Winston-Salem. August 24 of this year. Today is September.17 and my trade is yet to be paid off. And if that’s not enough they quoted the vehicle at $47,000 and the window sticker at it clearly listed at 44,000 I have called and spoken to management they tell me they’ll call me back and yet they never do. So much for service after the sell. If my credit gets affected by their inability to pay off the loan in a timely matter, I will resort to legal action

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DealerRater Mar 19, 2022

They stole my time and money; I left my car for service to fix two particular problems. After an inspection, they called me and ask permission to replace some parts. What do you expect, after replacements, your problems would be fixed. Today my car has the same problems as before i had my car serviced. And their manager said to me " leave your car here after an inspection we will call you". When I asked, if you want to replace some parts and get paid, do you guarantee you will solve the problem. He said yes it is ... Read More

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DealerRater Feb 5, 2022

Worst dealership in America does not respect customers needs lies and hides behind voicemails sales manager useless

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DealerRater Jan 12, 2022

Not responsive to customer. Poor customer service. GM is a joke. Lazy do nothing management

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DealerRater Oct 27, 2021

I would advise anyone to never buy a Nissan Kicks. The noise level inside the car from the road is horrible! I can barely hear my radio when driving on the freeway or highways. I bought a 2019 Kicks several months ago and I can’t help but think they saw a senior citizen 🧓 (female) coming. Also they might want to tell their service people to not make comments about a phone call until after I hang up. 😡 I wish I could trade cars already!

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DealerRater Aug 7, 2021

We were first time buyers at Modern Infinity. Anna Prasongphime was exceptional from the time she welcomed us to the time we left with our first Infiniti. Everyone that helped us was outstanding.

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DealerRater Jul 22, 2021

We cannot thank you enough for the above and beyond service that you provided for my son! Even distance didn't effect your customer service. Erick was so helpful and got us exactly what we needed! I know people read reviews all the time and if you are reading this and want a great car buying experience look no further than Modern Nissan. Sincerely, Jackie Pauley South Carolina

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DealerRater May 8, 2021

Came from Charlotte, a long drive for this old man but well worth the time, I can't thank Maria Rivera enough. I was treated so well by her and Erick Escobar, My buying experience was very pleasant, and I was treated with well respect. I would recommend this dealership to everyone. I thank the entire family there for talking care of my needs and making alot of my headaches go away.

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DealerRater Apr 7, 2021

Brought my car in to have the air bag recall fixed. I was promised my vehicle by that afternoon. I received a call stating it'd be ready around 4pm instead. I went to pick it up at 4:30 and was told that it wasn't ready and it would be ready later that evening. I said I'd pick it up in the morning. I was assured it'd be ready by that evening but I would be able to pick it up when they opened at 7:30am. Around 9am the following day, I received a text message stating that ... Read More

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DealerRater Mar 13, 2021

BEWARE not honest people!...Don't buy a car from Modern Nissan of Winston Salem @ModernNissan. We negotiated a deal on the phone with salesman, gave all our info including credit card. Told on Friday we were set to get it on Saturday. Receive text this morning as we were getting ready to leave that the GM, Brian, sold the car from under us yesterday. I don't even care about the car at this point...it's the principle. As someone who has been in marketing for 35 years, this is VERY POOR business ethics.

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DealerRater Sep 18, 2020

They tried to get me to get extra unneeded service done. They did not reset my maintenance notification after they changed my oil and filter. They also tried to get me to pay a significant amount of money for a minimal service procedure that I could perform myself. This only took 15 seconds for me to perform with no tools and I'm not a mechanic. I also had an issue with my tires that I didn't have before I took my vehicle. Hold on tight to your pocketbook if you decide to get service here. I will never return ... Read More

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DealerRater Apr 29, 2020

Derek Bordner, Nissan Certified Service Advisor who assisted me was Awesome! He addressed my service concerns for my Nissan Altima SL and took the time to answer all my questions. He was welcoming, professional, and extremely knowledgeable. In the midst of this COVID-19 pandemic, he made me feel safe by reassuring his office, the bathrooms & customer waiting areas had been cleaned/sanitized. I had a 0730 appt on Friday morning. My vehicle was serviced and ready in a timely manner. Mr. Bordner even saved me money by explaining/offering the Sunbit program! I will continue to bring my Nissan to ... Read More

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DealerRater Apr 4, 2020

I wanted to thank everyone at Modern Nissan for once again exceeding my expectations. I Love the no Pressure buying Experience. Everyone was very courteous!!

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DealerRater Mar 20, 2020

I dealt with Modern Nissan over the phone for a couple of weeks on a very specific vehicle (a 4WD Armada). During our first call we haggled on price a bit but the dealer would not move on price because the SUV had only been on the lot for 2 weeks. Understandable. They offered an alternative which was 2WD, and I declined. I clearly stated that I was not interested in a 2WD because I was replacing a 4WD. I needed a 4WD. Fast-forward 2 weeks, and I’d secured a deal with a competitor for a 4WD Armada at a price ... Read More

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DealerRater Mar 1, 2020

Very good, very professional:This is the 2nd vehicle purchased in the last 6 mo, Joe Shaw and the guys were helpful with every step of the process

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DealerRater Jan 13, 2020

After looking at a truck and not getting the price we wanted, we left. That evening, the salesman called and had offered the truck at $5,000 less, and told my dad to come the next day. He said he would have it washed and ready to go. My elderly parents rearranged their schedule to drive 45 minutes in the rain, stop at a bank to take out cash, and went to get the truck. Not only did they not honor the $5,000 less, they went UP another $1,000. I am very upset with the entire situation. I’m guessing Nissan thought since they drove ... Read More

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DealerRater Nov 17, 2019

My husband and I returned to Modern Nissan in W-S to purchase another car. In fact we went once again to deal with David Hamilton, salesman. David was so kind and helpful to our family. We appreciate his fine customer service. Once again we are very pleased.

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DealerRater Nov 4, 2019

Very efficient and courteous staff. Provided all estimates before service. Coffee and snacks po rovided while waiting for service to be performed. Highly recommended them.

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DealerRater Jun 14, 2019

Modern Nissan had more new Frontiers in their inventory than any other local dealership. Really appreciated being able to see all of the different options and trim levels in the photographs on their website. Salesperson Marina was friendly, personable, attentive, and helpful. She cheerfully answered all of my questions, and if she didn’t know the answer, she quickly obtained the answer for me. She took a personal interest in meeting all of my needs for a new truck, and she went above and beyond to make sure that each need was met. Sales Manager Sam was congenial, polite, and ... Read More

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DealerRater Jun 5, 2019

So I initially took a chance on Nissan (since I was already a loyal and satisfied driver of Honda & Toyota) and decided that my first car that I had to spend my hard-earned money on would be a Nissan. The new CVT transmission was supposed to be elite compared to others. Well, fast forward, I’ve only had the car for 4 years and the transmission went out around 103,000 mi. Well, due to my last experience at this dealership (which was awful), I figured, “hey, that must have just been poor communication and a mistake on their mechanics end (which ... Read More

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DealerRater Mar 20, 2019

Ron Long greeted me with a friendly smile. Ron is a gentleman and a professional. He is very efficient, and I really appreciate his expertise

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DealerRater Mar 11, 2019

I was a loyal customer to modern Nissan for many many years. I purchased many Nisan cars from them. I went to Modern Nissan to purchase a vehicle because my previous comment was totaled. I purchased a 2013 pathfinder sv model. The person that sold me the vehicle was very nice they had to get the Pathfinder who bought to Winston from modern Nissan of lake Norman. I was told that the person that was driving that vehicle works for the company. I found a couple of things wrong with the vehicle but since it was snowing the gentleman told me ... Read More

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DealerRater Mar 9, 2019

Purchased a vehicle from this dealership through a 3rd party. To begin with, I found out later that the price advertised on their website was increased by $500+ to the 3rd party that I was working with. After purchasing the vehicle I had to make additional repairs which the dealer would not reimburse me for.

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DealerRater Feb 17, 2019

We recently purchased a Pathfinder from Modern Nissan & it was by far the best car buying experience we've had. Lillie was my first point of contact from the internet department, she was very understanding & friendly. Melissa the operations manager introduced us to our sales person, Janet. Her actions/personality were far from a sales person. She treated us as people, not a sales opportunity. Jason the manager & Janet worked very hard to come to an agreement that worked for us. We never felt rushed, judged or like just another customer. I highly recommend Janet for any ... Read More

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DealerRater Feb 14, 2019

I bought a new truck .the salesman said had to replace grill when we got to finance told grill replaced due to rock on tranpsot. Now paperwork reads front end damage.per rob Fowler they replace bumper. Ask could I bring truck back to be looked at was told no and recieved a letter saying not to come back to any mordern dealer

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DealerRater Jan 30, 2019

They was really helpful with my purchase of a new vehicle and answered every question I had .... Candice was amazing sales person and i would highly recomend her ....

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DealerRater Jan 30, 2019

Always get great service from my service adviser Full detail about all mechanical problems.. I am grateful an satisfied. I will recommend highly... Never had any problems since I first started comin.. Thank u so kindly

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DealerRater Jan 18, 2019

Purchased a used van and had it in their service center 4 times in 7 days. After the check engine light came on, we asked if they would help. They put us in a comparable van, easy. I'm so happy and thankful.

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DealerRater Jul 18, 2018

I absolutely love my 2016 Rouge.All the bells and whistles I wanted plus 3rd row.My salesperson Collins Mcghee was awesome.I definitely will return to Modern in the future for my cars.Thanks again Collins.God bless

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DealerRater Apr 11, 2018

Severely disappointed and dissatisfied with 2012 Altima purchase. The clear coat on the hood of the car has cracked and peeled. The Service Manager determined this was the result of a tiny scratch caused by a rock hitting the hood. There are multiple areas of degradation. This vehicle was purchased new and it has been garaged at home and work. This should not be happening on a 5 year old car. This car is not designed to withstand normal driving conditions. I have had all of my service done at this dealership. Obviously they do not value customer loyalty or repeat purchases. ... Read More

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DealerRater Aug 14, 2017

Salesman Joe Pierce was very helpful with our Titan purchase. Knowledgeable and friendly. Joe was indeed the model of the Modern Difference .Ask for Joe and you want go wrong. Sammy Shoaf

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DealerRater May 5, 2017

I had a recall part replaced they said I needed front brakes and routers turned. They quoted me 220.00. I let them know that I'd have my mechanic do my service. I took it in the next day and my brake my brakes were stillin good condition. What happened to honesty? If my car needed brakes my mechanic would have charged 120.00.

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DealerRater Apr 21, 2017

I was attended and had all my questions asked thanks to Mercy who was of great help. She could relate to our situation and was more than glad to help. Thanks to her I'm enjoying my new car. I totally recommend her if your looking good for a new car.

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DealerRater Apr 13, 2017

The friendliest car place I've been to. All the people we worked with were so nice and not pushy. Second purchase from this dealership.

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DealerRater Apr 11, 2017

This is our 3 purchase from MODERN NISSAN of WINSTON SALEM. - The Sales staff is very professional, no pressure and goes above and beyond the call of duty. - Dylan Mounce helped me find the right car, and on top of that, the right price. His phone number (Cell) is: (336) 830-4102 - Call him, you won't be disappointed!!! Leave a voicemail message if he can't answer and is with a customer, and he calls right back instantly. Additionally, the Sales Managers: Steve Tuttle and Miguel Lara are great to work with, as is Hanna in the Finance team. ... Read More

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DealerRater Mar 11, 2017

I received good courtesy and respect with Collins McGhee at Modern Nissan. He was knowledgeable about each inquiry which also won me over to make a purchase. I like the service and friendly atmosphere, and would gladly recommend a family member or friend to consider going there.

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DealerRater Feb 16, 2017

Mercy Newsom is a very nice and she always goes beyond her duties to help me. I am very picky and she always do her best to accommodate me. I will always purchase cars from her. I also like to thank Eddie for an excellent customer service. Pedro

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DealerRater Feb 14, 2017

Marcy Newsom was very good in detail of the product we are buying, She walked and explains everything we needed to know that we are very convinced and happy with our purchase.

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DealerRater Feb 13, 2017

I have brought 3 new cars from Mercy and a great experience with her and modern Nissan she worked with me until we came to a price and payment I wanted. I will buy a car from her again.

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DealerRater Oct 17, 2016

Mercy helped me with everything she could and can do. I got what I wanted. She worked with me and was very informative. I would recommend anybody to mercy from modern Nissan.

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DealerRater Sep 12, 2016

I have and continue to anyone looking for a car ask to speak to Mercy the rest is easy. I give her a ten plus always.

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DealerRater Dec 28, 2015

I bought a Nissan two months ago, and the service was so amazing, that I brought my mom in to buy one too. Kevin Hauser turned a stressful task into a fun one. Couldn't have asked for a better experience. Thank you!

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DealerRater Sep 18, 2015

I have purchased four vehicles from Ms. Mitchell. I cannot begin to explain the great experience we had with Mercy she has become our friend because she cares and takes pride in doing a great job. We have learn to love and respect her. We recommend Ms Mercy to anyone who is looking for a honest sales person. I will purchase all my future vehicles with her.

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DealerRater Jun 21, 2015

I dreaded car shopping because of the stereotypical sales approach I anticipated. John and Terrell's professional, knowledgeable, and courteous manner earned our business and renewed our faith in sales people with honesty and integrity.

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DealerRater Jun 5, 2015

Thank you Elizabeth Hood for my new versa!!! I love love love this car! I would highly recommend her to anyone looking to buy a car

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DealerRater May 29, 2015

The experience I had in purchasing my new vehicle was absolutely wonderful! Mercy was very patient, and knowledgeable in finding me EXACTLY what I was looking for. Thank you very much!

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DealerRater Apr 8, 2015

Worked with Joe and Collins, each of them did an excellent job, I would recommend them to anyone, thank you so much for everything! I would tell anyone to "Experience the Modern Difference!"

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DealerRater Apr 8, 2015

Ron Long is an excellent salesperson! He goes above and beyond to get you want. He is a super nice person and Modern is very lucky to have him.

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DealerRater Mar 1, 2015

Could not have asked for better service from agent, Joe Joy. He is a great listener and found the car I described. The Welcome mat was out everywhere at Modern Nissan. A wonderful buying experience resulting in great happiness.

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DealerRater Feb 19, 2015

Elizabeth and Steve were great. Elizabeth has only been with Modern 4 months, but was very knowledgeable and friendly. Steve worked magic with numbers and we were very happy with the price we were given on our new 2015 Murano Platinum. I would recommend Modern to anyone.

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DealerRater Feb 15, 2015

Mercy from Modern Nissian in Winston Salem, NC is an excellent agent.She deserves a lot of credit for going out of her way to get us into the car we really wanted on the second time we purchased a car. She should get a raise for her excellent way she treats her clients as well as go out of her way to really help the customer. Thanks Charles Shelhart & John Caldwell

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DealerRater Feb 12, 2015

Thank you Kelly Edwards!! We had a great experience buying our new Juke!! We were on a limited time frame and she helped to make the process fast and painless!!

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DealerRater Feb 2, 2015

I had the best experience.I bought a 2014 Nissan.I could not have done it without Dylan Steve Andrew!Every one should by a vehicle from Modern Nissan!!!

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DealerRater Jan 30, 2015

I love my 2015 Nissan Altima S...I was shopping for a car with a decent price tag and possible rebates..Well i got both plus with a great warranty on the car...I would like to say a big thank you to Kelly Edwards for the great and outstanding service she has done for me and what an excellent salesperson she is. 🙂

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DealerRater Jan 12, 2015

I love my new nisssan altima that I purchased from Modern Nissan. My sales person was Joe Pierce . Joe knows how to find exactly what you want and for the price you want. This is my second nissan that I purchased from modern nisssan with Joe Pierce as our sales person. I now have the Sentra and Altima and will be going back in a couple of years for a pathfinder. And when I go back, Im going straight to Joe pierce to do the deal!!!!

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DealerRater Jan 4, 2015

Both employees that worked with me were awesome. I am a first time buyer from a dealership and was there quite a while but both of these men took their time and careful explained everything and made sure I understood and was satisfied while we joked and laughed and had a good time through the long boring process. Overall it was a great experience for me. I will definitely do business with these men again. Thanks guys!

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DealerRater Oct 7, 2014

I was in the market for a cruze chevy. I went on line looking for a cruze. I couldn't fine anyone to beat Modern Nissian price. When I arrived at the dealership, I was well greeted..I bought a 2011 Cruze. My salesperson was Mr. Ron Long. He was a true gentleman. Iwould recommend anyone to go to this dealership. I was very satisfied.

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DealerRater Oct 7, 2014

I was in the market for a 2015 Nissan Rogue. Upon arrival at Modern Nissan, I was greeted by a young salesperson named Kelly Edwards. I knew immediately this was going to be a good experience. I was RIGHT!! Everyone I worked with in purchasing my new Rogue, which included Joe Joy, Steve Tuttle, and Kelly, were totally professional, knowledgable, courteous, and extremely accomodating to me. My experience could not have been better! I highly recommend Modern Nissan and their great staff. I am looking forward to a long relationship!. Vicki Pearl

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DealerRater Aug 27, 2014

I have visited several dealers to try to get the best deal on a new Nissan. I should have known that if I had gone to Modern from the beginning I wouldn't have had to go through the hassle of other dealers. Modern is the BEST by far!! Friendly, fast, courteous, professional!! Save yourself some time and just go to Modern Nissan, no one else comes close!!

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DealerRater Aug 16, 2014

i worked with Brian over the phone and Joe face to face. between these two gentlemen and Terrell our buying experience was outstanding. Also, Reggie in finance was wonderful to deal with. the staff was very courteous and helpful. My wife and i had an amazing buying experience. i would recommend this dealership and especially these individuals to anyone of my friends or family.We had been dealing with another Nissan dealership in Northern Virginia, they were very short and unfriendly. I am glad we gave your dealership a chance. best buying experience I have ever had. Thank you all ... Read More

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DealerRater Aug 9, 2014

My salesman did his very best to make my money count. He got me the most vehicle for the amount I wanted to pay. He took the time to show all the feathers and operation of my vehicle. He was able to answer all my questions about the purchase and even answered question's that other's didn't. Thanks Garland for all your help. Now if the finance person would have answered the many phone messages I left my "overall experience" would had been excellent.

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DealerRater Aug 9, 2014

The service was prompt efficient and professional Modern Nissan not only has a great product but it has a great team which is willing to go the extra mile to help you. Thank You

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DealerRater Aug 5, 2014

Only had to shop 1 day and then go back to buy. Really hard to choose which car as we are sold on most Nissan's.

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DealerRater Aug 5, 2014

Modern Nissan is a great dealer and I highly recommend this Nissan Dealer for the region! Great sales staff, facility, and genuine people. If I ever buy another Nissan it will be from this dealer!!!

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DealerRater Jul 30, 2014

Could not have asked for a better experience purchasing my 2014 Armada! Thanks to Joe Pierce and the entire sales team at Modern! I appreciate the concerns I had that they addressed without hesitation! THANKS AGAIN!!

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DealerRater Jul 25, 2014

Best price given was same as internet price available to anyone on the internet. When asked, the arrogant sales staff stated "If you don't buy it, the next persone that walks in will". Found 5 better deals within minutes with a quick internet search. DON'T WASTE YOUR TIME!!!!!!

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DealerRater Jul 9, 2014

I enjoyed working with Modern Nissan~Winston Salem, NC in the purchase of my new Nissan Versa Note. Everyone that I dealt with was very courteous, helpful and professional. It was a pleasure to have met everyone in this buying experience. I would definitely recommend this dealership to my friends and family.

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DealerRater Jul 4, 2014

Very satisfied with every aspect of this dealership so far. Best car buying experience I have had in several years, in and out quickly. Miguel Lara did a great job.

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DealerRater Jun 25, 2014

Modern Nissan~Winston-Salem is awesome! My entire car purchase (on-line) experience far exceeded my expectations. I am 3.5 to 4 hrs from Winston-Salem. Modern delivered my car to my area and even refilled the gas tank.. Their prices are the best on the internet and the whole transaction was fast, courteous and as promised. They truly have the "Customer" at heart & the "Customer" is appreciated!

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DealerRater Jun 24, 2014

Carlos Hicks and Merci Mitchell assisted me with the purchase of my 2014 Nissan Altima. They were both very friendly, professional, and helpful. They went out of their way to make sure I got the car I wanted. They made my car buying experience easy with their exceptional customer service. I will recommend both of them and Modern Nissan to others. Thank you Carlos and Merci! I love my new Altima!

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DealerRater Jun 12, 2014

I would recommend this dealership to all my friends. The employees are very nice. They really work to get you into a brand new car.

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DealerRater Jun 1, 2014

Miguel was patient, friendly, went above and beyond to find me the perfect car at the best price. His service was greatly appreciated. I would definitely recommend this dealership because of him.

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DealerRater May 27, 2014

It's hard for me to believe, but our car buying experience was actually pleasant. The sales staff was friendly, knowledgeable and made you feel comfortable. I kept waiting for the fancy footwork from the salesman, but it never came. I got the online price with no back and forth or pressure from anyone. I would definitely recommend them to anyone.

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DealerRater May 18, 2014

Kevin was great. He didn't pressure me or make me feel like I was money in his pocket. He treated me as if he has known me for years and I appreciate that. I will be enjoying my Juke for a long time.

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DealerRater May 16, 2014

I found an Altima on the Modern Nissan site and went in to speak to Steve and Ron. I spent about 30 minutes at the dealership and and had written quote for a great price below MSRP. I told Ron that we would like to purchase the vehicle that afternoon. We came in around 6:30 and everything was ready to go and were on the road with out new car 45 minutes later. Thanks Guys!

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DealerRater May 9, 2014

Excellent service and the our salesman was very knowledgeable and great to work with. Everybody was super nice and eager to help out in any way they could.

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DealerRater May 2, 2014

John Potter, Andy, Ned, and Eli were great to work with, they did a wonderful job providing some of the best customer service I have ever experienced.

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DealerRater Apr 23, 2014

This was my first time buyer from a dealer, I had a good experience. They were very nice people,willing to help. Even their supervisor took his time to help and to do all possible to benefit both (dealer and I). Awesome people!

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DealerRater Apr 9, 2014

I came to Modern after calling my long time friend and acquaintance, Steve Tuttle,, advising that I was on the lookout for a Toyota 4Runner. Steve advised he would be on the lookout for one. He called this week and advise they had one in Boone, NC and he asked John Potter to assist me. From then on through the closing on the purchase, Mr. Potter helped me. He was completely knowledgeable in all aspects of the vehicle and its sale to me. He accompanied me on the test drive and while on it took the time to program my ... Read More

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DealerRater Mar 25, 2014

This place is awesome. We found the car that we wanted online and sent a request. The internet sales manager (Laci) replied within a few moments even though it was Sunday and the dealership was closed. When the internet sales manager got to work on Monday she followed through and found the vehicle we were talking about and made an appointment for us to come in. We changed the appointment and made it there earlier and when we arrived the vehicle was in front of the dealership with our name on it, waiting on us. The whole process didn't ... Read More

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